What types of activewear do you offer?
At Neolaze, we offer a bold selection of women's activewear that includes seamless yoga sets and supportive sports bras. Our designs are crafted to empower you, ensuring you feel confident and ready to conquer any workout challenge!
How do I choose the right size for my activewear?
Embrace your unique shape! We provide a size guide on our website to help you find the perfect fit. Remember, the right size enhances your comfort and performance, so don’t hesitate to take the leap and try something new!
What materials are your products made from?
Our activewear is crafted from breathable, high-performance materials that move with you. We prioritize comfort and functionality, so you can push your limits without any distractions. Gear up and feel the difference!
What is your return policy?
If your purchase doesn’t ignite your passion for fitness, don’t worry! You have 30 days to return unused items in their original packaging. We’re here to ensure you find the perfect fit for your adventurous spirit!
How long does shipping take?
Get ready to gear up! We process orders within 2-3 business days, and delivery typically takes 7-14 business days within the UK. We offer free shipping on all products, so you can focus on your fitness journey without worrying about extra costs!
Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a tracking number via email. Keep an eye on your shipment and get excited for your new activewear to arrive!
What should I do if I receive a defective item?
If you encounter a defect, don’t hesitate to reach out! Contact us at support@neolaze.com with details and proof of the issue. We’ll work swiftly to replace your item and keep you on track with your fitness goals!
Do you offer international shipping?
Currently, we only ship within the UK. But don’t let that hold you back! Keep an eye on our store for future updates on international shipping options!
How can I contact customer support?
We’re here to help you conquer any challenges! Reach out to us at support@neolaze.com or call us at +34610025043 during our business hours, Monday to Friday, from 8:00 AM to 5:00 PM. Let’s tackle your questions together!